Earlier this year, consultancy A.T. Kearney identified the most desirable outsourcing destinations. Countries were ranked by
- financial attractiveness, based on such measures as compensation and infrastructure costs;
- a so-called people score, measuring a nation's people skills, availability of language and educational skills, and the size and quality of the IT industry; and
- their economic/political environment, infrastructure quality, cultural exposure, and IP security.
| Country | Overall Score | Financial Score | People Score | Environment Score |
|---|---|---|---|---|
| India | 6.9 | 3.2 | 2.3 | 1.4 |
| China | 6.6 | 2.9 | 2.3 | 1.4 |
| Malaysia | 6.1 | 2.8 | 1.3 | 2.0 |
| Thailand | 6.0 | 3.2 | 1.2 | 1.6 |
| Brazil | 5.9 | 2.6 | 1.8 | 1.5 |
| Indonesia | 5.9 | 3.3 | 1.5 | 1.1 |
| Chile | 5.8 | 2.7 | 1.2 | 1.9 |
| Philippines | 5.8 | 3.3 | 1.2 | 1.3 |
| Bulgaria | 5.8 | 3.2 | 1.0 | 1.6 |
| Mexico | 5.7 | 2.6 | 1.5 | 1.6 |
| Singapore | 5.7 | 1.7 | 1.5 | 2.5 |
| Slovakia | 5.6 | 2.8 | 1.0 | 1.8 |
| Egypt | 5.6 | 3.2 | 1.1 | 1.3 |
| Jordan | 5.6 | 3.1 | 1.0 | 1.5 |
| Estonia | 5.6 | 2.4 | 1.0 | 2.2 |
| Czech | 5.6 | 2.4 | 1.1 | 2.1 |
| Latvia | 5.5 | 2.6 | 0.9 | 2.0 |
| Poland | 5.6 | 2.6 | 1.2 | 1.8 |
| Vietnam | 5.5 | 3.3 | 1.0 | 1.2 |
| UAE | 5.5 | 2.7 | 0.9 | 1.9 |
| USA (Tier II) | 5.5 | 0.5 | 2.7 | 2.3 |
| Uruguay | 5.5 | 3.0 | 1.0 | 1.5 |
| Argentina | 5.5 | 2.9 | 1.3 | 1.3 |
| Hungary | 5.5 | 2.5 | 1.0 | 2.0 |
| Mauritius | 5.4 | 2.8 | 1.0 | 1.6 |
| Tunisia | 5.4 | 3.0 | 0.9 | 1.5 |
| Ghana | 5.5 | 3.3 | 0.9 | 1.3 |
| Lithuania | 5.4 | 2.6 | 0.8 | 2.0 |
| Sri Lanka | 5.4 | 3.2 | 1.0 | 1.2 |
| Pakistan | 5.3 | 3.2 | 1.0 | 1.1 |
| South Africa | 5.3 | 2.5 | 1.2 | 1.6 |
| Jamaica | 5.3 | 2.8 | 1.0 | 1.5 |
| Romania | 5.3 | 2.9 | 0.9 | 1.5 |
| Costa Rica | 5.3 | 3.0 | 0.9 | 1.4 |
| Canada | 5.2 | 0.8 | 2.1 | 2.3 |
| Morocco | 5.1 | 2.9 | 0.9 | 1.3 |
| Russia | 5.2 | 2.6 | 1.4 | 1.2 |
| Israel | 5.2 | 2.0 | 1.3 | 1.9 |
| Senegal | 5.1 | 3.2 | 0.8 | 1.1 |
| Germany (Tier II) | 5.1 | 0.5 | 2.2 | 2.4 |
| Panama | 5.1 | 2.9 | 0.8 | 1.4 |
| UK (Tier II) | 5.1 | 0.5 | 2.2 | 2.4 |
| Spain | 5.0 | 1.2 | 1.7 | 2.1 |
| New Zealand | 4.9 | 1.5 | 1.1 | 2.3 |
| Australia | 4.9 | 0.9 | 1.7 | 2.3 |
| Portugal | 4.8 | 1.6 | 1.1 | 2.1 |
| Ukraine | 4.9 | 2.8 | 1.0 | 1.1 |
| France (Tier II) | 4.9 | 0.5 | 2.1 | 2.3 |
| Turkey | 4.8 | 2.1 | 1.3 | 1.4 |
| Ireland | 4.2 | 0.4 | 1.5 | 2.3 |
Financial Score measures a country's financial attractiveness based on the costs of compensation, infrastructure, and taxes and regulations.
People Score measures a country's people skills and availability based on the IT/BPO (Business process outsourcing) industry size and quality, laborforce availability, educational skills, language skills, and attrition risk.
Environment Score measures a country's business environment based on the economic/political environment, infrastructure quality, cultural exposure, and IP security.
Source: A.T. Kearney Global Services Location Index 2007
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